Frequently Asked Questions
To do this, log in to your profile > Main Menu > Configuration > My Profile
There are 3 types of resolution for the profile images:
- Home image on the front page – 848x565 px
- Customer app logo – 100x58 px
- Invoice logo - 260x80 px
- Acceptable file types – PNG and JPG
To upload the logos, log in to your profile > Main Menu > Configuration > Profile Settings > Customization
Our web and tablet versions provide access differentiation for you and your employees. You as the owner of the profile will have a full access to all the features and tabs and your employees will have limited profiles with only the features they need for their job functions.
If you want to delete your account, simply delete all profile information.
To add a new customer you have to:
- Log in to your profile
- Go to “Customers and Vehicles” tab
- Click “Add/Find Customer & Vehicle”
- Fill in all the needed information
- Click “Create”
You can create inspection templates to use for your standard procedures.
Go to Main Menu > Configuration > Templates > Add Inspection template.
Add inspection name, price and hours, click save. Then include the points you need.
Repeat the same procedure for Repair templates.
To add a template to your Repair, choose either Labor Diagnostics for inspection template or tags to use a repair template.
Choose labor diagnostics. And press the eye button on the left, pick the needed item from the list.
If the vehicle owner is already in your database, enter a phone number or VIN code and press the search button. If it’s a new customer – enter all the information into the fields on the page and save it.
Initial – a repair order is only an estimate and you can edit or delete it at any time;
Checked – the vehicle inspection is finished;
Progress – when you’ve done the inspection and took in the vehicle;
Finish – when everything is done and you’re about to get paid.
Note that once the repair is finished it cannot be deleted.
A repair order can be edited or modified in all of its stages before its status is set to Finished.
Once a repair is finished, it cannot be deleted. Though, if you need to exclude items from the repair order, you can mark them as Rejected. This will affect the total bottom line.
The ability to link your registered supplier profile to our system will be available soon.
If you would like to request a video to be added, let us know.
AutoRepair Cloud also offers a set of live demo sessions to help you get familiar with the software with 100% practical experience from the very beginning.
Most types of data from other software can be converted directly by our developers.
We can migrate your customers & vehicles, RO history.
By not installing any software on individual computers accessing the system, updates and new features can be applied to the central system and everyone benefits at once.
Being in the cloud also means that the system is monitored 24/7, with the benefit that problems are often corrected before users even know there is a problem and concerns are dealt with by dedicated system professionals.