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Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
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Labor Time Estimate |
Web |
Tablet |
Cell |
Web |
Tablet |
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Labor Time Estimate - Catalog for each
Vehicle |
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Labor Time Estimate - Catalog for each Vehicle
- Labor database for more than 10,000 vehicles
- About 500 Labors for each vehicle
- To save yourself some time, choose the Labors containing all necessary information
from the Catalog: parts needed, estimated time etc.
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Labor Time Estimate - Keyword Search |
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Labor Time Estimate - Keyword Search
- Fast keyword search can be performed either by Labor name or in the overall
catalog
- I.e. if you enter a symptom, a corresponding Labor will be displayed
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Labor Time Estimate - Descriptions, Symptoms,
Trouble Codes, … |
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Labor Time Estimate - Descriptions, Symptoms, Trouble Codes, …
- Labors from Catalog contain short descriptions, symptoms, repair advice and OBD
codes
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Labor Time Estimate - Agile Labor Time
Configuration |
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Labor Time Estimate - Agile Labor Time Configuration
- Set the estimated Labor completion time according to your mechanic's qualification
- Probability of Labor completion can be adjusted from 0 to 100%, as well as the
time
- You can compare Labor Time Estimate you have set with the data provided by market
leaders
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Labor Time Estimate - Preparation Work Time
Setup |
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Labor Time Estimate - Preparation Work Time Setup
- Add Preparation Work Time to each repair item or once as a separate repair item
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Auto parts |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
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Auto parts - Quick Search over 8M parts |
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Auto parts - Quick Search over 8M parts
- Enter needed part's name during a repair and get a list of offers from the top
part suppliers
- The offers will contain manufacturer catalog Part Numbers and the Parts will fit
the current vehicle
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Auto parts - Order Management
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Auto parts - Order Management
- Keep all your parts' order history in one place
- Order parts with ARC to access all orders and parts' information
- Manage your parts' orders and monitor their statuses
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Auto parts - Inventory |
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Auto parts - Inventory
- Manage your Shop's inventory
- Keep track of all your parts and other inventory items
- Keep track of the quantity, create quick orders to replenish inventory
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Auto parts - Electronic Online Purchase |
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Ability to add a New Supplier with E-Purchase
Description
- Ability to add a New Supplier with E-Purchase
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Auto parts - Enhanced Manual Puchase for Local Suppliers |
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Auto parts - Enhanced Manual Puchase for Local Supplier
- Enhanced Manual Puchase for Local Suppliers
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Auto parts - One-click Adding of Inventory Items and Orders
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Auto parts - One-click Adding of Inventory Items and Orders
- Add Inventory items and Orders with one click
- Fill out Part #, Supplier or Manufacturer info later
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Auto parts - Notification of Inventory Shortage
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Auto parts - Notification of Inventory Shortage
- Receive notifications when any of your inventory items are nearing depletion
- Create new orders with a few clicks
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Auto parts - Trade Markup Calculator
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Auto parts - Trade Markup Calculator
- Resell parts with ARC
- Set automatic markup percentage (in your settings) on different price ranges and
get additional profit
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Auto parts - Sales Price Calculator
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Auto parts - Sales Price Calculator
- Take into account the full cost of the item, including the shop fees, taxes and
shipping cost
- Track core charge of the item
- Utilize remains by tracking bulk items and liquids
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Auto parts - Manage Bulk Items and Liquids
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Auto parts - Manage Bulk Items and Liquids
- Set the price per box or bottle and watch how our app calculates the rest
- When repair operation requires part of the inventory item to be used, remains will
be tracked by the app
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Auto parts - Tracking Parts in Repairs
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Auto parts - Tracking Parts in Repairs
- Track the parts used in your Repairs
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Auto parts - Major Parts Suppliers
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Auto parts - Major Parts Suppliers
- ARC provides parts ordering from the Big Four - Advance Auto Parts, O'Reilly
Automotive, AutoZone, NAPA Auto Parts
- Parts can be ordered from online stores such as Amazon, eBay, PartsGeek etc.
- Parts suppliers list is being constantly updated
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Auto parts - Nexpart / WHI Channel
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Auto parts - Nexpart / WHI Channel
- This is an online service that connects you with your favorite shop suppliers, you
can use to buy parts for vehicle repairs.
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Auto parts - Epicor Channel
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Auto parts - Epicor Channel
- This is an online service that connects you with your favorite shop suppliers,
you can use to buy parts for vehicle repairs.
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Auto parts - Local Suppliers
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Auto parts - Local Suppliers
- Add a supplier that is available in your region
- Ability to add a New Supplier with E-Purchase
- Enhanced Manual Purchase for Local Suppliers
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Diagnostic |
Web |
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Cell |
Web |
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Cell |
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Diagnostic - OBD2 Trouble Codes |
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Diagnostic - OBD2 Trouble Codes
- View OBD-II fault codes of the diagnosed vehicle using a tablet or a cell phone
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Diagnostic - OBD2 Smog Check |
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Diagnostic - OBD2 Smog Check
- Perform Smog Check to determine if all Readiness monitors are in compliance with
environmental regulations
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Diagnostic - OBD2 Freeze, Snapshots |
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Diagnostic - OBD2 Freeze, Snapshots
- Read PIDs values
- Data will be displayed in a table
- Read the PIDs values when the OBD-II Trouble Code appears
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Diagnostic - OBD2 Dynamic Data, Record and
Save |
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Diagnostic - OBD2 Dynamic Data, Record and Save
- Read PIDs values in real time, they will be displayed on the chart
- Save this data to get back to it at any time
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Diagnostic - OBD2 All History per
Vehicle |
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Diagnostic - OBD2 All History per Vehicle
- History of all diagnostics for each vehicle will be saved
- Access when you need it
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Diagnostic - Paperless and Organized Inspections
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Diagnostic - Paperless and Organized Inspections
- Perform Inspections using ARC features
- Create templates for your common inspections
- Clients can check inspection results in the application
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Diagnostic - Customer Concerns
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Diagnostic - Customer Concerns
- Clients can point out the primary issues that need to be checked
- Using our app for vehicle owners
Customers could attach media files (images, documents, recorded video or sound) to
concerns
- You can link concerns to actual repair operations or items to track their
readiness
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Diagnostic - Attach Images to Concerns
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Diagnostic - Attach Images to Concerns
- Take a photo of a damaged unit or body component and attach it to Inspection; Your
clients can see it in the application or web interface
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Customers & Vehicles |
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Customers & Vehicles - Limitless Storage |
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Customers & Vehicles - Limitless Storage
- Keep all the necessary customers and vehicles information in one place
- Unlimited storage is provided for this information
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Customers & Vehicles - One-Click Customer
Creation |
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Customers & Vehicles - One-Click Customer Creation
- Create a Customer with one click
- Add any information later: name, contacts, address or company
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Customers & Vehicles - Create the Invoice in
Customer's Language |
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Customers & Vehicles - Create Invoice in Customer's Language
- Create an Invoice keeping the Customer's language in mind
- Customize the Invoice for your local community. Fill out the blank fields with
required information in the customer's preferred language or edit the existing one.
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Customers & Vehicles - Filters and
Search |
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Customers & Vehicles - Filters and Search
- You can always quickly find the right customer or their car
- There are several search and filter options: Second Name, Phone #, VIN, License
etc.
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Customers & Vehicles - VIN scanner &
Identifier |
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Customers & Vehicles - VIN scanner & Identifier
- Quickly find a customer and vehicle via the built-in VIN scanner in the tablet or
cell phone application
- This will also help you get all the information about the vehicle
- You can also enter the VIN code manually to search by VIN
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Customers & Vehicles - License Plate Scanner & Identifier
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Customers & Vehicles - License Plate Scanner & Identifier
- Quickly find the customer and vehicle via the built-in License Plate scanner in
the tablet application
- This will also help you get all the information about the vehicle
- You can also enter the License Plate number manually to search by LP
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Customers & Vehicles - Autofill of Vehicle
Data |
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Customers & Vehicles - Autofill of Vehicle Data
- Our database contains more than 25 thousand vehicles of different brands, models
and years
- When adding a vehicle, start typing the Make, Model etc. and choose the
appropriate option from the dropdown menu
- After filling out the main fields, the information such as transmission type,
engine size etc. will be filled in
automatically
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Customers & Vehicles - Repair History |
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Customers & Vehicles - Repair History
- You can quickly access the history of repairs for the selected vehicle
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Customers & Vehicles - Diagnostic
History |
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Customers & Vehicles - Diagnostic History
- View the diagnostics history and results for a specific vehicle
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Customers & Vehicles - Maintenance List |
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Customers & Vehicles - Maintenance List
- A maintenance schedule is available for most of the vehicles based on mileage and
vehicle’s age
- You can accept or reject the maintenance
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Customers & Vehicles - Prediction of Expected
Maintenance Date |
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Customers & Vehicles - Prediction of Expected Maintenance Date
- Based on the age and mileage of a vehicle you can find out the expected
maintenance date and included labor
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Appointment Scheduling
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Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Appointment Scheduling - Limitless Storage
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Appointment Scheduling - Limitless Storage
- Calendar with the shop's working schedule
- Unlimited storage for appointments and work scheduling for mechanics
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Appointment Scheduling - Time Arrangement for Technicians
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Appointment Scheduling - Time Arrangement for Technicians
- The system allows for organization and planning of the work schedule starting with
15-minute time slots
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Appointment Scheduling - Time Arrangement for
Bays and Equipment |
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Appointment Scheduling - Time Arrangement for Bays and Equipment
- This function allows you to set up a bay/venue occupancy schedule
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Appointment Scheduling – E-mail Reminder
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Appointment Scheduling – E-mail Reminder
- Receive an e-mail notification when customers schedule appointments
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Appointment Scheduling - By Shop and via Phone
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Appointment Scheduling - By Shop and via Phone
- Customers can schedule their visits to your Shop with the help of web forms
- All they need is to install our application
- Entries will automatically appear in the Appointments section
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Appointment Scheduling - By Customer via Cell or Tablet App |
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Appointment Scheduling - By Customer via Cell or Tablet App
- Customers can schedule an appointment for maintenance/repair by using the iOS or
Android application
- These entries will automatically appear in your Appointments section
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Appointment Scheduling - Create Appointments via RO
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Appointment Scheduling - Create Appointments via RO
- Schedule a customer visit to your Shop via Quote or Repair Order
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Appointment Scheduling - Creating a Quote through Appointment
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Appointment Scheduling - Creating a Quote through Appointment
- Quick method to create a quote through Appointment
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Quotes |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Quotes - Storage Up to 90 days
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Quotes - Storage Up to 90 days
- Quotes allow you to quickly calculate the repair cost; there is no need to add a
new client profile
- If a client is satisfied with the quote, you can easily turn this quote to a
Repair by simply filling out the customer information
- Quotes are stored for up to 90 days for the subscribed users and up to 10 days for
the free users
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Quotes - Search, Filtering |
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Quotes - Search, Filtering
- You can quickly find a previously created Quote
- There are several search and filter options: Name, Phone #, Vehicle, License etc.
- You can also filter Quotes by a mechanic’s name – the one who added a Quote
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Quotes - Print, Download
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Quotes - Print, Download
- You can download or print a Quote to show it to your client
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Quotes - Items Labor, Auto parts, Diagnostic,
Discounts |
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Quotes - Items Labor, Auto parts, Diagnostic, Discounts
- You can add different items to your Quotes: Labors, Parts, Diagnostic and
Discounts
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Quotes - Items Moving and Resorting |
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Quotes - Items Moving and Resorting
- Drag and drop your Quote items to maintain a preferred sequence
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Quotes - Quick Fill from Templates |
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Quotes - Quick Fill from Templates
- Save time - start typing text in the Tag filed and select a complex maintenance
template instead of adding items individually
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Quotes - Maintenance |
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Quotes - Maintenance
- Depending on mileage and age of a car you will be offered a list of approximate
maintenances from the database; maintenances need to be performed after a certain
time or mileage
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Quotes - Discount Calculator |
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Quotes - Discount Calculator
- Calculate the discounts using a specific item or a group of items as a base value
for the discount
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Repair |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Repair - Limitless Storage |
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Repair - Limitless Storage
- Keep the entire Repair history for each car in one place
- Unlimited storage is provided for this purpose
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Repair - Search, Filtering |
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Repair - Search, Filtering
- You can always quickly find a previously added Repair
- There are several filter fields such as Name, Phone #, Vehicle, License etc.
- You can also filter Quotes by the name of the mechanic who worked on the Repair
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Repair - Invoice Print, Email, Download
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Repair - Invoice Print, Email, Download
- You can download or print a Repair/Invoice to show it to your client or send it to
your email
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Repair - Invoice Customization
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Repair - Invoice Customization
- Add your Shop logo to an Invoice
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Repair - Workflow Dashboard
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Repair - Workflow Dashboard
- The stages of each repair are shown in a visual mode
- By pointing the mouse cursor to the point of each stage, the start and end time,
as well as the delay time of each stage will be shown
- Having selected the repair status in the dropdown menu, the repairs with the
selected status will be displayed
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Repair - Repair Flow |
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Repair - Repair Flow
- Repair can have up to 7 different stages
- Check and change Repair states - from Initial to Finished
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Repair - Workflow Timeline |
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Repair - Workflow Timeline
- Each Repair Order can go through seven stages: the actions characterized by the
two date entries: the Start and the End; and the two time entries: the Factual and
the Expected
- Besides, the repairs are performed by a Responsible technician. The status of each
stage changes automatically after the end of the previous one
- The manager can edit the Start and the End dates of the repair: the Factual and
the Expected times, and select the Responsible Technician
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Repair - Communication Center
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Repair - Communication Center
- You can communicate with the client directly on the Repair page (send emails, chat messages, sms messages notifications and media)
- Clients can use chat in our web, tablet and cell applications for customers
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Repair - Items Labor, Auto parts, Diagnostic,
Discounts |
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Repair - Items Labor, Auto parts, Diagnostic, Discounts
- Add items to a Repair: Labor, Parts, Diagnostic and Discounts
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Repair - Discount Calculator |
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Repair - Discount Calculator
- Calculate discounts using specific item or group of items as base value for the
discount
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Repair - Items Moving and Resorting |
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Repair - Items Moving and Resorting
- Drag and drop your Repair items to maintain a preferred sequence
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Repair - Linking Concerns to Repair Items and
Operations |
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Repair - Linking Concerns to Repair Items and Operations
- Concerns are small notes that could be attached to the vehicle's record
- Concerns could be added by Repair shops, Customers, Vendors or appear as a result
of Inspections
- You could attach images, documents, recorded video or audio files to the Concern
- Concerns could be attached to the Repair operations or items
- When a repair with a linked Concern is finished, such Concern counts as fulfilled
and disbands
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Repair - Quick Fill from Templates |
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Repair - Quick Fill from Templates
- Save time - start typing text in the Tag filed and select a complex maintenance
template instead of adding items individually
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Repair - Set Per-Item Taxes |
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Repair - Set Per-Item Taxes
- Set an individual tax for every item or make it tax-exempted
- Tax values are displayed on the Invoice and Repair Order page
- Tax amount would be calculated automatically
- Change the way discounts and taxes are calculated according to local laws
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Repair - Customer Notes and Requests
Management |
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Repair - Customer Notes and Requests Management
- Client can add notes to a Repair and you will be able to see them
- Clients can also create a specific inspection or repair requests
- A mechanic, in turn, can accept or reject them
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Repair - List of Maintenances |
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Repair - List of Maintenances
- Depending on mileage and age of a car you will be offered a list of approximate
maintenances from the database; maintenances need to be performed after a certain
time or mileage
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Repair - Maintenance Page |
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Repair - Maintenance Page
- All maintenance information is displayed on one page
- Include in your Invoice labor and items needed to perform the maintenance in one
click
- Add information on maintenances performed in the past
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Repair - CARFAX Integration
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Repair - CARFAX - Integration
- Integration allows you to pull past repair history data about vehicles that had services done
in other participating shops and upload repair data to CARFAX that was completed in your own shop.
- Available for North America and Canada only
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Repair - Time Tracker
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Repair - Time Tracker
- The tracker will help track the time spent on labor
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Technical Information |
Web |
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Web |
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Web |
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Technical Information - Repair Manuals from
Public Library |
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Technical Information - Repair Manuals from Public Library
- The user is responsible for checking if Chilton is available as a digital resource at their local library before subscribing
- In this section you can find repair manuals for desired cars
- Find the repair you need and follow the instructions and pictures
- Search for repair manuals by keywords
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Technical Information - Wiring Diagrams from
Public Library |
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Technical Information - Wiring Diagrams from Public Library
- The user is responsible for checking if Chilton is available as a digital resource at their local library before subscribing
- In this section you can look at wiring diargrams from Public Library
- You can check the data by clicking inside the desired item
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Technical Information - Labor Estimate |
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Technical Information - Labor Estimate
- This section will demonstrate how much time is required for various types of
repairs
- To save yourself some time, choose the Labors containing all necessary information
from the Catalog: parts needed, estimated time etc.
- Fast keyword search can be performed either by Labor name or in the overall
catalog
- Labors from Catalog contain short descriptions, symptoms, repair advice and OBD
codes
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Technical Information - Maintenance |
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Technical Information - Maintenance
- Here you can access all information about a vehicle’s technical maintenance
- Find out the date and type of required service depending on mileage
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Technical Information - Auto Parts |
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Technical Information - Auto Parts
- This section will allow you to find a necessary part and information about it, as
well as to order it from a supplier.
- You can search by part number, manufacturer or just by description
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Technical Information - Vehicle
Specifications |
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Tech Information - Vehicle Specifications
- Here you will find detailed information about technical characteristics of all
vehicles.
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Technical Information - Fluids |
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Technical Information - Fluids
- Detailed description of all fluids used by a vehicle is given in this section.
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Technical Information - Tires and
Wheels |
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Technical Information - Tires and Wheels
- This section contains information about tires, front and rear wheels
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Technical Information - OBD DTC Symptoms and
Descriptions |
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Technical Information - OBD DTC Symptoms and Descriptions
- In this section you can search for the error code, look up its description,
reasons and symptoms of the problem
- You can check the data by clicking inside the search filter
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Technical Information - Technical Service
Bulletins |
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Technical Information - Technical Service Bulletins
- In this section you can search for technical service bulletins from CarMd and
Public Library.
- You can check the data by clicking on the search result.
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Technical Information - Wiring Diargams from
Haynes |
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Technical Information - Wiring Diargams from Haynes
- In this section you can search for wiring diagrams from Haynes
- You can check the data by clicking inside the desired diagram
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Technical Information - Repair Manuals from
Haynes |
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Technical Information - Repair Manuals from Haynes
- In this section you can search for repair manuals from Haynes which include repair
procedures
- You can check the data by clicking on the search result.
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Technical Information - Wiring Diagrams from
Motor |
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Technical Information - Wiring Diagrams from Motor
- In this section you can search for wiring diagrams from Motor.
- You can check the data by clicking on the search result.
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Technical Information - Repair
Specifications from Motor |
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Technical Information - Repair Specifications from Motor
- In this section you can search for repair specification from Motor
- You can check the data by clicking inside the search filter
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Technical Information - OBD DTC Repairs from
Motor |
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Technical Information - OBD DTC Repairs from Motor
- In this section you can search for the error code, look up its description,
reasons and symptoms of the problem from Motor
- You can check the data by clicking inside the search filter
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Technical Information - Component Locations
from Motor |
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Technical Information - Component Locations from Motor
- In this section you can search for component locations and detailed description
from Motor and other sources
- You can check the data by clicking on the search result
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Technical Information - Repair Manuals from
Motor |
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Technical Information- Repair Manuals from Motor
- In this section you can search for repair manuals from Motor which include repair
procedures
- You can check the data by clicking on the search result.
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Chat with Customers |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Chat with Customers
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Chat with Customers
- You can communicate with the client directly on the Repair page (send emails, chat messages,
notifications and media)
- Clients can use chat in our web, tablet and cell applications for customers
- Chat for mechanics is also available in our mobile application
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Chat with Customers - Media Component
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Chat with Customers - Media Component
- Ability to add Images, Videos, Sounds, PDF Documents to Inspections, Concerns, Emails, ...
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Chat with Customers - Customer Communication Center
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Chat with Customers - Customer Communication Center
- Send SMS Messages, Emails, ARC Messages, Push Notifications
- Ability to add attachments including media: images, videos ...
- Creating templates for all types of messages using an intuitive editor
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Chat with Customers - Repair Web Page for
Customers |
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Chat with Customers - Repair Web Page for Customers
- Full information about repair and issues including media files
- Send a link with Repair Web Page via SMS or Email to a customer
- Capability to approve a repair by the customer
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Chat with Customers - Markers |
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Chat with Customers - Markers
- Ability to draw with markers on the uploaded photos or pictures
- Send these pictures with markers to customers
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Chat with Customers - Notification
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Chat with Customers - Notification
- Receive new message notifications from customers. You'll see them after signing in to our
app
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Chat with Customers - WhatsApp communication channel
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Chat with Customers - WhatsApp communication channel
- You can send messages directly from a Repair Order using WhatsApp messenger.
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Accounting |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
QuickBooks - Desktop Integration |
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QuickBooks - Desktop Integration
- Export data from ARC and import it into QuickBooks desktop version
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QuickBooks - Online Integration |
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QuickBooks - Online Integration
- Sync your ARC data with QuickBooks Online
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QuickBooks - Online Instant and Scheduled Synchronization |
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QuickBooks - Online Instant and Scheduled Synchronization
- Link your QuickBooks account to ARC and sync it with a single click
- Custom timeframe automatic synchronization is also available
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Xero - Online Integration
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Xero - Online Integration
- Sync your ARC data with Xero Online
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Sage - Online Integration
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Sage - Online Integration
- Sync your ARC data with Sage Online
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Customer Payments |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Customer Payments - Square Credit Card Reader |
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Customer Payments - Square Credit Card Reader
- Connect Square Credit Card Reader to your phone or tablet and accept payments from customers
once a Repair is completed
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Customer Payments - Clover Payment System |
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Customer Payments - Clover Payment System
- Connect Clover Payment System to your app and accept payments from customers once a Repair
is completed
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Customer Payments - Support Cash, Checks and Bank Transfer
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Customer Payments - Support Cash, Checks and Bank Transfer
- You can also accept Cash or Checks payments; just enter the sum amount manually on the
Repair page
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Customer Payments - Support Split Payments
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Customer Payments - Support Split Payments
- Accept payment for completed work using split payment
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Data and Analytics |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
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Analytics - Shop Dashboard
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Analytics - Shop Dashboard
Dashboard has all the main indicators for tracking performance of your shop. Detailed information in quick access about Repairs in Process, service profitability, payments and others.
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Analytics - 4 Graphs
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Analytics - 4 Graphs
- Follow the dynamics of Shop performance with 4 available graphics
- Select the desired time period
- Graphs can be immediately printed or downloaded in a PDF format
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Analytics - Common Report
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Analytics - Common Report
View reports tables for all Repairs that have made a profit or view customer information. Select the desired time period. Tables can be immediately printed, downloaded as PDF or imported into CSV
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Analytics - Custom Report
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Analytics - Custom Report
Create personal report for specific period of time. Spreadsheets can be printed right away, downloaded in PDF format and imported in CSV.
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Export Data - For Accounting Programs |
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Export Data - For Accounting Programs
- Export data from your Shop to QuickBooks and Quicken
- Select the desired time period
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Export Data - Customers and Vehicles |
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Export Data - Customers and Vehicles
- You can export all of the Customers’ and Vehicles’ data from your Shop to a CSV table
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Import Data - Owners, Vehicles, Repairs
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Import Data - Owners, Vehicles, Repairs
- You can import Customers, Vehicles and Repair data into your Shop
- Data is imported in a CSV format
- You can also download an example file
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Import Data - Migration
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Import Data - Migration
If you used to utilize any other Shop Management Software, we can help you to import your historical records without data lost. Select the software from the list and follow the instructions.
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CRM & Marketing |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
CRM & Marketing – Customize logo and background images |
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CRM & Marketing – Customize logo and background images
- Your ARC website for customers can be customized
- Upload your Shop's logo and Homepage image
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CRM & Marketing - QR code for Walk-In Customers |
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CRM & Marketing - QR code for Walk-In Customers
- New customers can find your store using a QR code
- Have it printed and distributed
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CRM & Marketing - Online Catalog with Search Engine Optimization
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CRM & Marketing - Online Catalog with Search Engine Optimization
- Your ARC website for customers will be indexed in search engines,
so customers can find your shop. Go to online catalog
click here
- The closest shop can be located with the help of ARC vehicle owner solutions
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CRM & Marketing - Mobile Catalog for Local Customers
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CRM & Marketing - Mobile Catalog for Local Customers
- The closest shop can be located with the help of ARC smartphone application for vehicle
owners
- This is displayed only if the user is not your customer
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CRM & Marketing - Basic Website
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CRM & Marketing - Basic Website
- After registering your Shop's profile you also receive a unique website/portal for your
customers
- Place the address of your website on Faсebook and other social networks (have it
distributed)
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CRM & Marketing - Website Appointments Scheduling
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CRM & Marketing - Website Appointments Scheduling
- Create personal website based on our application to attract new customers and to make appointments to them.
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CRM & Marketing - Website Customer Portal. Exclusive Account
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Not Exclusive Account |
Not Exclusive Account |
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CRM & Marketing - Website Customer Portal. Exclusive Account
- Create personal website based on our application to attract new customer
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CRM & Marketing - Website Analytics
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CRM & Marketing - Website Analytics
- Monitor your website statistics using built-in google analytics
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CRM & Marketing - Website Google Ads
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CRM & Marketing - Website Google Ads
- Add google integration into your website which was created based on the platform
of our application and promote it with google advertisement. It will help you to attract
new customers for your auto repair shop.
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CRM & Marketing - Mobile App for Customers. Exclusive Account
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Not Exclusive Account |
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CRM & Marketing - Mobile App for Customers. Exclusive Account
- Free application is available for your clients in Google Play and the App Store
- Once registered, your clients will have access to the nearest shops in the area or be able
to select a shop manually
- This is a shortened version of the application compared to the tablet app but most of the
functions are still available
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CRM & Marketing - Tablet/iPad App for Customers. Exclusive Account |
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Not Exclusive Account |
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CRM & Marketing - Tablet/iPad App for Customers. Exclusive Account
- Free application for your clients is available in Google Play and the App Store
- This application has all the functions of ARC's web version. Clients can track repairs, use
chat, plan repairs, etc.
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CRM & Marketing - Direct Emails |
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CRM & Marketing - Direct Emails
This feature is intended for sending automated email messages to your customers.
Messages: Welcome for the new customer, Follow up after Repair, Coming Service Notification and
Reminders, etc..
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CRM & Marketing - Loyalty Program |
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CRM & Marketing - Loyalty Program
Using this function, your clients will receive points for certain actions performed by you and
your customers.
Customers will be able to receive discounts through the loyalty program based on the points
they accumulate and apply it towards their vehicle repairs.
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Administration |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Web |
Tablet |
Cell |
Administration - Create a Profile of Your Company |
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Administration - Create a Profile of Your Company
- Fill out all necessary information such as an Address, Working Hours etc. This information
will be visible to all your customers
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Administration - User Permissions Configuration |
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Administration - User Permissions Configuration
- Add managers, mechanics and other employees to your shop's profile
- Control their access levels - close access to certain functions
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Administration - Subscriptions and User Licenses
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Administration - Subscriptions and User Licenses
- You can manage your ARC subscription to have access to all features
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Administration - Compatibility |
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Administration - Compatibility
- You can check and adjust the compatibility of our application with your computer or device
- You can also see recommendations on how to work with the app as well as how to use the whole
scope of the application
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Administration - Set up Working Hours
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Administration - Set up Working Hours
- You can set up different working ours for your workers and fill their scheduler sccording to
it.
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Administration - Multilocation
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Administration - Multilocation
- Sharing data is usefull if you need to receive information about customers, vehicles or
repairs from another repair shop
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Administration - Translations
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Administration - Translations
- If your customers are not English speakers, you can set up your Quotes and Invoices in any
language you choose
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