Features

• Labor database for more than 10,000 vehicles
• About 500 Labors for each vehicle
• To save yourself some time, choose the Labors containing all necessary information from the Catalog: parts needed, estimated time etc.

• Fast keyword search can be performed either by Labor name or in the overall catalog
• I.e. if you enter a symptom, a corresponding Labor will be displayed

• Labors from Catalog contain short descriptions, symptoms, repair advice and OBD codes

• Set the estimated Labor completion time according to your mechanic's qualification
• Probability of Labor completion can be adjusted from 0 to 100%, as well as the time
• You can compare Labor Time Estimate you have set with the data provided by market leaders

• Add Preparation Work Time to each repair item or once as a separate repair item

• Enter needed part's name during a repair and get a list of offers from the top part suppliers
• The offers will contain manufacturer catalog Part Numbers and the Parts will fit the current vehicle

• Keep all your parts' order history in one place
• Order parts with ARC to access all orders and parts' information
• Manage your parts' orders and monitor their statuses

• Manage your Shop's inventory
• Keep track of all your parts and other inventory items
• Keep track of the quantity, create quick orders to replenish inventory

• Ability to add a New Supplier with E-Purchase

• Enhanced Manual Puchase for Local Suppliers

• Add Inventory items and Orders with one click
• Fill out Part #, Supplier or Manufacturer info later

• Receive notifications when any of your inventory items are nearing depletion
• Create new orders with a few clicks

• Resell parts with ARC
• Set automatic markup percentage (in your settings) on different price ranges and get additional profit

• Take into account the full cost of the item, including the shop fees, taxes and shipping cost
• Track core charge of the item
• Utilize remains by tracking bulk items and liquids

• Set the price per box or bottle and watch how our app calculates the rest
• When repair operation requires part of the inventory item to be used, remains will be tracked by the app

• Track the parts used in your Repairs

• ARC provides parts ordering from the Big Four - Advance Auto Parts, O'Reilly Automotive, AutoZone, NAPA Auto Parts
• Parts can be ordered from online stores such as Amazon, eBay, PartsGeek etc.
• Parts suppliers list is being constantly updated

• This is an online service that connects you with your favorite shop suppliers, you can use to buy parts for vehicle repairs.

• This is an online service that connects you with your favorite shop suppliers, you can use to buy parts for vehicle repairs.

• Add a supplier that is available in your region
• Ability to add a New Supplier with E-Purchase
• Enhanced Manual Purchase for Local Suppliers

• View OBD-II fault codes of the diagnosed vehicle using a tablet or a cell phone

• Perform Smog Check to determine if all Readiness monitors are in compliance with environmental regulations

• Read PIDs values
• Data will be displayed in a table
• Read the PIDs values when the OBD-II Trouble Code appears

• Read PIDs values in real time, they will be displayed on the chart
• Save this data to get back to it at any time

• History of all diagnostics for each vehicle will be saved
• Access when you need it

• Perform Inspections using ARC features
• Create templates for your common inspections
• Clients can check inspection results in the application

• Clients can point out the primary issues that need to be checked
• Using our app for vehicle owners Customers could attach media files (images, documents, recorded video or sound) to concerns
• You can link concerns to actual repair operations or items to track their readiness

• Take a photo of a damaged unit or body component and attach it to Inspection; Your clients can see it in the application or web interface

• Keep all the necessary customers and vehicles information in one place
• Unlimited storage is provided for this information

• Create a Customer with one click
• Add any information later: name, contacts, address or company

• Create an Invoice keeping the Customer's language in mind
• Customize the Invoice for your local community. Fill out the blank fields with required information in the customer's preferred language or edit the existing one.

• You can always quickly find the right customer or their car
• There are several search and filter options: Second Name, Phone #, VIN, License etc.

• Quickly find a customer and vehicle via the built-in VIN scanner in the tablet or cell phone application
• This will also help you get all the information about the vehicle
• You can also enter the VIN code manually to search by VIN

• Quickly find the customer and vehicle via the built-in License Plate scanner in the tablet application
• This will also help you get all the information about the vehicle
• You can also enter the License Plate number manually to search by LP

• Our database contains more than 25 thousand vehicles of different brands, models and years
• When adding a vehicle, start typing the Make, Model etc. and choose the appropriate option from the dropdown menu
• After filling out the main fields, the information such as transmission type, engine size etc. will be filled in automatically

• You can quickly access the history of repairs for the selected vehicle

• View the diagnostics history and results for a specific vehicle

• A maintenance schedule is available for most of the vehicles based on mileage and vehicle’s age
• You can accept or reject the maintenance

• Based on the age and mileage of a vehicle you can find out the expected maintenance date and included labor

• Calendar with the shop's working schedule
• Unlimited storage for appointments and work scheduling for mechanics

• The system allows for organization and planning of the work schedule starting with 15-minute time slots

• This function allows you to set up a bay/venue occupancy schedule

• Receive an e-mail notification when customers schedule appointments

• Customers can schedule their visits to your Shop with the help of web forms
• All they need is to install our application
• Entries will automatically appear in the Appointments section

• Customers can schedule an appointment for maintenance/repair by using the iOS or Android application
• These entries will automatically appear in your Appointments section

• Schedule a customer visit to your Shop via Quote or Repair Order

• Quick method to create a quote through Appointment

• Quotes allow you to quickly calculate the repair cost; there is no need to add a new client profile
• If a client is satisfied with the quote, you can easily turn this quote to a Repair by simply filling out the customer information
• Quotes are stored for up to 90 days for the subscribed users and up to 10 days for the free users

• You can quickly find a previously created Quote
• There are several search and filter options: Name, Phone #, Vehicle, License etc.
• You can also filter Quotes by a mechanic’s name – the one who added a Quote

• You can download or print a Quote to show it to your client

• You can add different items to your Quotes: Labors, Parts, Diagnostic and Discounts

• Drag and drop your Quote items to maintain a preferred sequence

• Save time - start typing text in the Tag filed and select a complex maintenance template instead of adding items individually

• Depending on mileage and age of a car you will be offered a list of approximate maintenances from the database; maintenances need to be performed after a certain time or mileage

• Calculate the discounts using a specific item or a group of items as a base value for the discount

• Keep the entire Repair history for each car in one place
• Unlimited storage is provided for this purpose

• You can always quickly find a previously added Repair
• There are several filter fields such as Name, Phone #, Vehicle, License etc.
• You can also filter Quotes by the name of the mechanic who worked on the Repair

• You can download or print a Repair/Invoice to show it to your client or send it to your email

• Add your Shop logo to an Invoice

• The stages of each repair are shown in a visual mode
• By pointing the mouse cursor to the point of each stage, the start and end time, as well as the delay time of each stage will be shown
• Having selected the repair status in the dropdown menu, the repairs with the selected status will be displayed

• Repair can have up to 7 different stages
• Check and change Repair states - from Initial to Finished

• Each Repair Order can go through seven stages: the actions characterized by the two date entries: the Start and the End; and the two time entries: the Factual and the Expected
• Besides, the repairs are performed by a Responsible technician. The status of each stage changes automatically after the end of the previous one
• The manager can edit the Start and the End dates of the repair: the Factual and the Expected times, and select the Responsible Technician

• You can communicate with the client directly on the Repair page (send emails, chat messages, sms messages notifications and media)
• Clients can use chat in our web, tablet and cell applications for customers

• Add items to a Repair: Labor, Parts, Diagnostic and Discounts

• Calculate discounts using specific item or group of items as base value for the discount

• Drag and drop your Repair items to maintain a preferred sequence

• Concerns are small notes that could be attached to the vehicle's record
• Concerns could be added by Repair shops, Customers, Vendors or appear as a result of Inspections
• You could attach images, documents, recorded video or audio files to the Concern
• Concerns could be attached to the Repair operations or items
• When a repair with a linked Concern is finished, such Concern counts as fulfilled and disbands

• Save time - start typing text in the Tag filed and select a complex maintenance template instead of adding items individually

• Set an individual tax for every item or make it tax-exempted
• Tax values are displayed on the Invoice and Repair Order page
• Tax amount would be calculated automatically
• Change the way discounts and taxes are calculated according to local laws

• Client can add notes to a Repair and you will be able to see them
• Clients can also create a specific inspection or repair requests
• A mechanic, in turn, can accept or reject them

• Depending on mileage and age of a car you will be offered a list of approximate maintenances from the database; maintenances need to be performed after a certain time or mileage

• All maintenance information is displayed on one page
• Include in your Invoice labor and items needed to perform the maintenance in one click
• Add information on maintenances performed in the past

• Integration allows you to pull past repair history data about vehicles that had services done in other participating shops and upload repair data to CARFAX that was completed in your own shop.
• Available for North America and Canada only

• The tracker will help track the time spent on labor

• The user is responsible for checking if Chilton is available as a digital resource at their local library before subscribing
• In this section you can find repair manuals for desired cars
• Find the repair you need and follow the instructions and pictures
• Search for repair manuals by keywords

• The user is responsible for checking if Chilton is available as a digital resource at their local library before subscribing
• In this section you can look at wiring diargrams from Public Library
• You can check the data by clicking inside the desired item

• This section will demonstrate how much time is required for various types of repairs
• To save yourself some time, choose the Labors containing all necessary information from the Catalog: parts needed, estimated time etc.
• Fast keyword search can be performed either by Labor name or in the overall catalog
• Labors from Catalog contain short descriptions, symptoms, repair advice and OBD codes

• Here you can access all information about a vehicle’s technical maintenance
• Find out the date and type of required service depending on mileage

• This section will allow you to find a necessary part and information about it, as well as to order it from a supplier.
• You can search by part number, manufacturer or just by description

• Here you will find detailed information about technical characteristics of all vehicles.

• Detailed description of all fluids used by a vehicle is given in this section.

• This section contains information about tires, front and rear wheels

• In this section you can search for the error code, look up its description, reasons and symptoms of the problem
• You can check the data by clicking inside the search filter

• In this section you can search for technical service bulletins from CarMd and Public Library.
• You can check the data by clicking on the search result.

• In this section you can search for wiring diagrams from Haynes
• You can check the data by clicking inside the desired diagram

• In this section you can search for repair manuals from Haynes which include repair procedures
• You can check the data by clicking on the search result.

• In this section you can search for wiring diagrams from Motor.
• You can check the data by clicking on the search result.

• In this section you can search for repair specification from Motor
• You can check the data by clicking inside the search filter

• In this section you can search for the error code, look up its description, reasons and symptoms of the problem from Motor
• You can check the data by clicking inside the search filter

• In this section you can search for component locations and detailed description from Motor and other sources
• You can check the data by clicking on the search result

• In this section you can search for repair manuals from Motor which include repair procedures
• You can check the data by clicking on the search result.

• You can communicate with the client directly on the Repair page (send emails, chat messages, notifications and media)
• Clients can use chat in our web, tablet and cell applications for customers
• Chat for mechanics is also available in our mobile application

• Ability to add Images, Videos, Sounds, PDF Documents to Inspections, Concerns, Emails, ...

• Send SMS Messages, Emails, ARC Messages, Push Notifications
• Ability to add attachments including media: images, videos ...
• Creating templates for all types of messages using an intuitive editor

• Full information about repair and issues including media files
• Send a link with Repair Web Page via SMS or Email to a customer
• Capability to approve a repair by the customer

• Ability to draw with markers on the uploaded photos or pictures
• Send these pictures with markers to customers

• Receive new message notifications from customers. You'll see them after signing in to our app

• You can send messages directly from a Repair Order using WhatsApp messenger.

• Export data from ARC and import it into QuickBooks desktop version

• Sync your ARC data with QuickBooks Online

• Link your QuickBooks account to ARC and sync it with a single click
• Custom timeframe automatic synchronization is also available

• Sync your ARC data with Xero Online

• Sync your ARC data with Sage Online

• Connect Square Credit Card Reader to your phone or tablet and accept payments from customers once a Repair is completed

• Connect Clover Payment System to your app and accept payments from customers once a Repair is completed

• You can also accept Cash or Checks payments; just enter the sum amount manually on the Repair page

• Accept payment for completed work using split payment

Dashboard has all the main indicators for tracking performance of your shop. Detailed information in quick access about Repairs in Process, service profitability, payments and others.

• Follow the dynamics of Shop performance with 4 available graphics
• Select the desired time period
• Graphs can be immediately printed or downloaded in a PDF format

View reports tables for all Repairs that have made a profit or view customer information. Select the desired time period. Tables can be immediately printed, downloaded as PDF or imported into CSV

Create personal report for specific period of time. Spreadsheets can be printed right away, downloaded in PDF format and imported in CSV.

• Export data from your Shop to QuickBooks and Quicken
• Select the desired time period

• You can export all of the Customers’ and Vehicles’ data from your Shop to a CSV table

• You can import Customers, Vehicles and Repair data into your Shop
• Data is imported in a CSV format
• You can also download an example file

If you used to utilize any other Shop Management Software, we can help you to import your historical records without data lost. Select the software from the list and follow the instructions.

• Your ARC website for customers can be customized
• Upload your Shop's logo and Homepage image

• New customers can find your store using a QR code
• Have it printed and distributed

• Your ARC website for customers will be indexed in search engines, so customers can find your shop. Go to online catalog click here
• The closest shop can be located with the help of ARC vehicle owner solutions

• The closest shop can be located with the help of ARC smartphone application for vehicle owners
• This is displayed only if the user is not your customer

• After registering your Shop's profile you also receive a unique website/portal for your customers
• Place the address of your website on Faсebook and other social networks (have it distributed)

• Create personal website based on our application to attract new customers and to make appointments to them.

• Create personal website based on our application to attract new customer

• Monitor your website statistics using built-in google analytics

• Add google integration into your website which was created based on the platform of our application and promote it with google advertisement. It will help you to attract new customers for your auto repair shop.

• Free application is available for your clients in Google Play and the App Store
• Once registered, your clients will have access to the nearest shops in the area or be able to select a shop manually
• This is a shortened version of the application compared to the tablet app but most of the functions are still available

• Free application for your clients is available in Google Play and the App Store
• This application has all the functions of ARC's web version. Clients can track repairs, use chat, plan repairs, etc.

This feature is intended for sending automated email messages to your customers.

Messages: Welcome for the new customer, Follow up after Repair, Coming Service Notification and Reminders, etc..

Using this function, your clients will receive points for certain actions performed by you and your customers.

Customers will be able to receive discounts through the loyalty program based on the points they accumulate and apply it towards their vehicle repairs.

• Fill out all necessary information such as an Address, Working Hours etc. This information will be visible to all your customers

• Add managers, mechanics and other employees to your shop's profile
• Control their access levels - close access to certain functions

• You can manage your ARC subscription to have access to all features

• You can check and adjust the compatibility of our application with your computer or device
• You can also see recommendations on how to work with the app as well as how to use the whole scope of the application

• You can set up different working ours for your workers and fill their scheduler sccording to it.

• Sharing data is usefull if you need to receive information about customers, vehicles or repairs from another repair shop

• If your customers are not English speakers, you can set up your Quotes and Invoices in any language you choose